CASHLESS SYSTEM
Ticket holders will need to present their tickets at the event entrance, where they will be exchanged for a cashless wristband. Attendees can only make purchases within the event by loading money onto this wristband at one of the various top-up stations (totems) that will be located throughout the complex, beach games, hotels and parties. More information here
CASHLESS TERMS AND CONDITIONS:
At the festival, all payments must be made using the Cashless system, operated by Idasfest. By using this system, you automatically agree to its terms and conditions.
HOW IT WORKS:
Cashless Wristband: All athletes and staff of the Algarve 7s participating teams will receive their Cashless wristbands at hotel check-in. Spectators who purchase tickets for the tournament and the parties will need to exchange their tickets for wristbands at the entrance.
Each wristband has a unique ID code that allows you to track your transactions and add credit online during the event.
wristband example:
IMPORTANT NOTES:
Wristband Safety: The festival organizers are not responsible for lost or damaged wristbands. However, replacements may be authorized at the promoter’s discretion.
REPLACEMENT FEE:
If your wristband is lost or damaged, a replacement fee of €5 will be charged.
Protect Your Balance: To secure your funds, take a photo of the unique ID code printed on the back of the chip. This code is essential for recovering your balance if the wristband is lost.
TOP-UP PROCESS
You can easily add credit (top-up) to your Cashless wristband using the following options:
TOP-UP LOCATIONS:
VENUES: VRSA SPORTS COMPLEX . MONTE GORDO BEACH
HOTELS: Navegadores Hotel & Dunamar Hotel
PARTIES: MONTE GORDO BEACH
ONLINE: After receiving your wristband, you can top it up with credit at the cashless website: cashless.idasfest.es
PAYMENT METHODS ACCEPTED:
Debit cards
Credit cards: VISA, VISA Electron, and MasterCard
TOP-UP RULES:
Minimum top-up amount: €2
Maximum on-site top-up amount: €300
Top-ups must be in multiples of €2 (e.g., €2, €4, €6, etc.).
REFUNDS AND UNUSED CREDITS
You have the right to request a refund for any unused balance on your Cashless wristband after the event.
REFUND PERIOD:
START: 12:00 on 9 June 2025
END: 23:59 on 18 June 2025
No refunds will be processed after 18 June 2025.
HOW TO REQUEST A REFUND:
1. Keep your wristband after the festival ends.
2 . Access to cashless.idasfest.es and select the event.
3. Enter your wristband code.
4. Fill out the refund request form.
IMPORTANT CONDITIONS:
You must have at least €1.50 remaining on your wristband to be eligible. A bank processing fee of €1.50 will be deducted from your remaining balance.
Refunds are processed after the request period closes and may take up to 5 business days to appear in your account, depending on your location and bank.
.jpeg)
REQUESTING A VAT INVOICE
To view or download invoices for your purchases:
1. Access to cashless.idasfest.es and select the event.
2. This gives you access to your online wallet profile, where each transaction has an associated invoice.