REFUNDS AND UNUSED CREDITS
You have the right to request a refund for any unused balance on your Cashless wristband after the event.
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REFUND PERIOD:
START: 12:00 on 09 June 2026
END: 23:59 on 18 June 2026
No refunds will be processed after 18 June 2026.
HOW TO REQUEST A REFUND:
1. Keep your wristband after the festival ends.
2 . Access to https://cashless.idasfest.com/eventos/devolucion/3743
3. Enter your wristband code.
4. Fill out the refund request form.
IMPORTANT CONDITIONS:
You must have at least €1.50 remaining on your wristband to be eligible. A bank processing fee of €1.50 will be deducted from your remaining balance.
Refunds are processed after the request period closes and may take up to 5 business days to appear in your account, depending on your location and bank.
REQUESTING A VAT INVOICE
To view or download invoices for your purchases:
1. Access to cashless.idasfest.es and select the event.
2. This gives you access to your online wallet profile, where each transaction has an associated invoice.